PRIVACY POLICY

PRIVACY POLICY

PETALEAF COLLECTION (SSM : 002481046-W) is committed to protecting & respecting our company information and our customer’s Personal Information. This includes on the way we collect, use, disclose, store, secure and dispose of your Personal Information.

By using our Petaleaf website/Signing In to our website, you automatically grant us your consent & agree to our Privacy Policy.

 

COOKIES

A cookie is a piece of data stored in your hard drive to help us improve your access to our Petaleaf site and identify repeat visitors to our Petaleaf site. Whenever you re-visit our site, you would not have to log in a password more than once, thereby saving time while on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. However, if you wish to prevent cookies being stored in your computer, you may visit your browser setting.

 

PERSONAL INFORMATION COLLECTION

Personal Information will be collected during Signing Up/Account Registration and the Personal Information we collect include:

  • Names
  • Addresses
  • Email Addresses
  • Phone/Contact Number
  • Credit Card Details

This Personal Information are only disclosed and used for internal use in within our corporate team. We do not share, sell or trade customer’s Personal Information to third parties. We don’t guarantee website links or policy of authorised third parties

The collected Personal Information are used for the primary purpose of :

  • Processing of your Order & updating on the Delivery of product(s)
  • Delivery of purchased product(s) from Petaleaf via our selected courier service
  • Petaleaf Customer Support/Customer Care
  • Providing relevant news, promotions, events & information regarding Petaleaf product(s) & marketing

 

COMPUTER DATA COLLECTION

Each of your visit to Petaleaf site will let your computer data automatically being collected/recorded sent by your browser. The computer data may include :

  • Your computer IP Address
  • Your previous webpages visit
  • Times you spent, information you searched for, access date & time while acessing the webpages

The computer data collected are used for evaluation & analysis as for the purpose of market research to improve our service & product deliveries.

 

DISCLOSURE OF PERSONAL INFORMATION

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure
  • Where required (under circumstances such as threathens of life/health/etc) or authorised by Law

If you wish wish to unsubscribe/believe that Petaleaf Collection has violate of your Personal Information, kindly reach us at petaleafmy@gmail.com

 

THIRD PARTIES

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

 

PERSONAL INFORMATION SECURITY

Petaleaf will ensure your Personal Information will be stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. This is done by :

  • Access Restriction – Access to your Personal Information can only be strictly accessed by Authorized Personal in within our Petaleaf Team.
  • Maintenance of Petaleaf site – Includes updating/upgrading technology for the use of Petaleaf site, in order to prevent unauthorized access & leakage of information

Please be noted that information exchanged through the internet is not 100% secured, however we are trying our best to prevent any information leakage

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

 

PERSONAL INFORMATION ACCESS

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to change/update your Personal Information, you may do so by visiting/accessing/log in your account on PETALEAF website.

 

POLICY CHANGES & UPDATES

Petaleaf reserves all the rights to change/update/modify this Privacy Policy from time to time.

 

PRIVACY POLICY COMPLAINTS AND ENQUIRIES

If you have any queries or complaints about our Privacy Policy, kindly reach us at :

ask@petaleaf.com

 

SUGGESTIONS AND COMMENTS

If you have any suggestions or comments about our Privacy Policy, kindly reach us at :

petaleafmy@gmail.com

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